This includes the ability to work unsupervised, under pressure and meet deadlines • Creative with strong commitment to quality and excellence, and a continuous improvement mindset • Communication and time-management skills • Strong analytical skills and efficient problem solving • You are educated on master degree level in IT Security, Computer Science or equivalent, fluent in English WHAT IS THE PLUS POINT (S): • Certifications such as SEC545 (SANS), CCSP(ISC2), CISSP, CCSK(CSA), Microsoft Certified Azure Security or similar • DevSecOps experience related to application deployments on multi cloud • Strong experience on cloud platforms such as Google, Amazon and Azure WHAT YOU WILL GET FROM US: • Great team of IT professionals with global working exposure • On-going professional and technical training and certifications • Global internal job opportunities available within DPDHL • A multicultural environment • Meal Card and Flexible Benefits – customized according to individual needs • Choose any day for your vacation from earned public holiday (Saturday and ad hoc) • Smart casual dress code • Company Outpatient Medical • Home office possibilities Sounds good?
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
What You’ll Do: Partner with business teams to understand workflows, challenges, and opportunitiesIdentify and prioritize AI use cases with measurable business impactTranslate business needs into AI-driven solutionsDeliver practical AI training sessions, workshops, and demosPromote safe and responsible AI adoptionHelp teams understand AI capabilities, limitations, and best practicesDesign scalable AI solutions using Agentic AI, LLMs, and Generative AI conceptsApply prompt engineering best practicesBuild solutions using low-code/no-code platforms (e.g., Power Automate, Power Apps, Copilot Studio, Cognigy)Collaborate with AI and technical teams to bring ideas to production What makes you stand out 3+ years in business consulting, product, or similar roles guiding AI/automation initiatives3+ years delivering AI or automation projects with measurable resultsStrong understanding of: Agentic AI, LLMs & Prompt Engineering, Generative AI, Hands-on experience with tools like: Cognigy, Copilot Studio and Power Automate / Power AppsSolid understanding of data fundamentals (PII, permissions, telemetry)Experience building simple impact dashboards in Power BIExperience designing and running workshops & training sessionsDegree in Business Informatics, Computer Science, or related field What Makes You Stand Out: Collaborative, solution-oriented mindsetAbility to translate complex AI topics into business languageIndependent, proactive way of workingPassion for implementing cutting-edge AI solutions We are looking forward to your application and to applicants who enrich our diverse culture!
What makes you stand out You have a degree in Business Informatics, Computer Science, or a related field, along with at least three years of experience in business consulting, product management, or a similar business‑oriented environment.You bring proven experience in implementing AI or automation initiatives that deliver measurable business impact.You possess practical knowledge of Agentic AI, LLMs, prompt engineering, and other GenAI concepts.You have hands‑on experience with low‑code / no‑code tools such as Cognigy, Copilot Studio, Power Automate, and Power Apps.You have foundational data literacy (data sources, permissions, PII, telemetry) and can build simple impact dashboards in Power BI; experience with Azure AI Foundry or conversational AI platforms is a plus.You work collaboratively and independently, can translate complex technical AI topics into clear business language, and have strong English skills as well as German proficiency at least at B2 level.
Your responsibilities: In this role your main tasks will include: Creation and maintenance of:ETL processes including all necessary BI-artefacts in SAP BW4/HANA and SAP-Datasphere or Google Cloud BigQuery corresponding front-end applications in SAP Analytics Cloud and Analysis for Office as well as Google Looker Studio Fine-tuning of the requirements with the user and defining the best solution procedure in accordance with reporting and analytics platform concept.Training employees in the use of the reporting tools SAP Analytics Cloud and Analysis for Office.Application monitoring and administration in BW4/HANA and SAP Datasphere.User maintenance of BW4/HANA and SAP Datasphere. Your profile Education: Bachelor/Master Degree in Computer Science, Statistics, or Business Informatics / Administration / Economics with a quantitative background or comparable.Experience: At least 3 years of BI experience and process managementLanguage skills: Excellent written and spoken English skills;Technical Skills:At least 1 year of experience with S/4, BW/4, and DatasphereAt least basic knowledge of SQLExperience in using statistical methods and its application to business process Experience in the Google Cloud, especially BigQuery and Data Studio, is appreciated Project management experience and working with scrum is a plus.Soft Skills:Business acumen: Quick understanding of business processes is a must.Problem-solving: Strong abilities to figure out solutions and a keen eye for details.Communication: Excellent skills in both writing and speaking to explain technical things clearly.Attitude: A proactive attitude, meaning you like to take initiative, and a strong desire to learn and grow your career in database administration.Teamwork: Ability to work effectively both on your own and as part of a larger team.
Rethink Retail: Stay in front of emerging trends, analyze, and design next-gen business processes across omnichannel environments. What You Bring Education: Degree in Computer Science, Information Technology, Management Information Systems, or relevant discipline. Experience: Strong experience in the Central/Latin America retail market and POS process knowledge.